Our Purpose

To create a well run family owned business enterprise based on value, quality and service which will be of benefit to both customers, shareholders and staff.

Our definition of quality service includes the following.

  • We will provide quality services and information to always guarantee customer satisfaction.
  • Our customers will always be assured of integrity, personal interest and good value for money.
  • We respect and acknowledge the contribution that our staff and suppliers make, thereby providing the quality that we seek to maintain.

Our Goals

  • To exist for our customers - these are the people around whom our business is built. Quality service will be the magnet attracting a growing, loyal customer base.
  • To employ the best people - our staff are our most valued company resource. We will train our people to become customer focused, profit-minded, creative, innovative and responsible.
  • To exist for our shareholders - they require a tight control of our assets and expenses so as to maximise profits and give them competitive returns.

Our Values

  • To strive for excellence in customer service at all times.
  • To create a feeling of belonging by motivating and training a team of people who are the best in what they do.
  • To maximise return on investment for our shareholders.